Voice  Product Owner and IT analyst

Voice Product Owner and IT analyst

This job offer is closed

Function type: Freelance Location: Brussels
Duration: 12M+ Reference: 202008155

Our customer has a world-leading position in the international Voice and Mobile Data markets.

We are looking for a Proxy Product Owner analyst to support our “Communications, Capacity and Shared applications” team to deliver state of the art solutions in our Voice domain.
The project teams consist of business user representatives, analysts, developers, engineers, quality assurance specialists and project managers.

You'll be part of the voice and development team where you will have following responsibilities:

Building and maintaining a strong relationship with our stakeholders
Interacting with our stakeholders to gather detailed requirements and problem definition
Creating and maintaining the product backlog
Prioritizing the Product backlog items
Clearly communicating the business requirements to the IT team
Elaborating the functional solution, that includes the IT architecture, IT functional logic, data modelling (Entity Relationship Diagram), migration approach and integration (interface) solutions

Your contribution will be valued from the very beginning, the requirement gathering, till the full launch of the project.

You will collaborate closely with the Voice product management and development teams to:

Write detailed business requirements and functional specifications
Integrate a new external application within our environment
Develop Advanced Analytics features to detect new Voice Fraud patterns


We are looking for someone with following REQUIRED skills

Proven experience as IT business analyst: 3 years
Proven experience as IT functional analyst: 3 years

• English (written and spoken)
• IT background
• Good analytical skills
• Strong interpersonal and collaboration skills
• Strong motivation
• Willing to learn
• Fast learner
• Autonomous
• Able and willing to challenge status-quo and use creativity in solution definition
• Data modelling
• Data mining
• Critical thinking
• Result oriented
• Problem solving
• Querying databases using SQL

• Familiar with requirements gathering techniques
• Familiar with Voice related product (e.g. routing, rating model, CDRs, mediation, pricing…)
• Familiar with fraud in Telecom world
• Familiar with Messaging and signalling concepts
• Familiar with Agile development environment (e.g. processes and tools)
• Familiar with Advanced Analytics and Machine Learning
• Experience in software development

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