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Telecom Engineer met kennis van netwerken

Telecom Engineer met kennis van netwerken

Soort functie: Vaste medewerker Locatie: België
Duur: Referentie: 201807004

Our client is responsible for the development of telecommunication products and solutions for security and emergency rescue agencies. It offers secure radio communication solutions to protect, rescue and save people. In order to reinforce the local engineering & technical support team, our client, based in Diegem, is looking for a Customer Support Engineer.

Ensuring the reliability of critical communication networks
* Trouble shooting and resolutions of incident and problem tickets
* Preventive and corrective maintenance of software and preparing upgrades with minimal impact on the end-user service
* Implementing and commissioning of the last generation telecommunication, IT products and software
* Coordinating with other support engineers (partners) and with the R&D expert center when needed
* Reporting within customer meetings, being owner of your cases
* Intervening in the area of Belgium
* Contributing to and learning from the international support team (methodology, training, lessons learned, tools)

Vereisten

Telecom – IP – ICT engineer with a proactive mindset to protect, rescue and save people
• Bachelor or Master in engineering, preferably in Electronics / Telecom / IP / ICT
• Experienced in the implementation, support or development of radio telecommunication systems (e.g. Tetra, 2G, 3G, 4G or IP networks); any similar experience or IT / network related knowledge is an asset (IP, Firewalls, LAN/WAN)
• Eager to learn new technologies and are willing to grow and develop your technical and interpersonal skills
• Able to work in a very structured manner, preferably with basic knowledge of project management tools / ITIL process
• Dynamic team player with a positive and proactive attitude
• Able to work autonomously and to report both internally and towards customers
• Willing to take responsibilities in a mission critical and international environment
• Fluent in English and proficient in Dutch and/or French

Rewarding technical challenges in a worldwide renowned company
Join an international company offering reliable, innovated and highly reputed solutions. Benefit from an experienced team and work transversely within and outside the Group. Besides autonomy, personal growth and development possibilities, our client offers a competitive remuneration package. Our client has been ranked the best employer in 2016 out of a panel of 500 companies in one of its European home countries.

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