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IT Technical Analyst

IT Technical Analyst

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Soort functie: Freelancer en vaste medewerker Locatie: Wavre
Duur: No End Date Set Referentie: 201807263
Start: 28/11/2018

IT Technical Analyst in charge of investigation and documentation aspects for software integration, computers setup and configuration, for computerized analytical R&D laboratory equipment
The candidate will assess and define the migration strategy for the remaining Windows XP computerized systems, connected to analytical equipment in the R&D laboratory.
The candidate should have good communication skills to interact with the scientists and the suppliers providing the computerized systems and the corresponding analytical software used in R&D Labs.

Main activities of the team:

- Computerized analytical systems and software inventor
- New software integration by following the IT processes
- Interact and collect integration information from suppliers
- Contribution to establish Right First Time technical documents such as Functional Specifications, Design Specifications, Installation Procedure, Service Catalog, User Guide, B&R procedure, Disaster Recovery procedure, Access and Incident management/monitoring
- Analysis of the proposed solutions and organization of user acceptance tests
- Software installation assistance for standard IT processes
- User assistance and support
- Software failure analysis
- Instrument communication failure analysis
- Escalation of technical incidents to upper levels if needed
- Incident monitoring
- Backup configuration and monitoring for analytical systems
- Access requests management
- Licenses management
- Validation support

Vereisten

Profile:
- Bachelor level in computer science is a must
- First experience in a pharmaceutical environment is a must
- Analytical skills, good redaction skills
- Familiar with the IT concepts of OS, Client/server, network, storage, security, application delivery management systems, virtualization, ITIL methodology
- Knowledge on Windows XP, Windows 7 and Windows 10 operating systems
- French native language, English language knowledge (Technical)
- Team spirit, client solution driven, autonomy and maturity, a great sense of responsibility
- Compliance and Validation background (GxP) is a plus

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