ITSM Junior Admin

ITSM Junior Admin

This job offer is closed

Function type: Freelance - Vast Location: Brussels
Duration: Longterm Reference: 202008005
Start: 21/04/2020

Role: Junior Administrator IT Service Management

Your responsibilities:

• Maintenance of the Asset Management Database in Service Now:
- Keep the inventory of all hardware items in use or in stock up to date
- Tag and Register all new hardware items

• Verification of Asset Management Database:
- Validate status
- Check for discrepancies

• Update and maintain the Contract Management Database in Service Now:
- Log new contracts
- Adapt existing contracts

• Verification of Contract Management Database by validating if filed Contracts are updated in GSN

• Assist the Services team with daily tasks:
- Administrative tasks
- Basics of Change Management



• Experience with Service Now and MS Office
• Dutch & English fluently written and spoken
• Strong at Attention to detail & punctual work ethic
• Likes to work with data
• Independent and reliable - result orientation; sense of task ownership and follow-up skills
• Strong at Communication & Analytical Thinking
• Process Oriented - capable of and comfortable with following defined practices & instructions

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Officenter, Grauwmeer 1, bus 44
3001 Heverlee